Refund Policy – Kings Apparel
At Kings Apparel, we stand by the quality of our products and want you to be completely satisfied with your purchase.
If you receive an item that is defective or incorrect, we’ve got you covered.
Eligibility for Refunds
You may request a refund within 7 days of receiving your order if:
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You received the wrong item, size, or color.
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The product arrived damaged or with a manufacturing defect.
To be eligible, the item must:
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Be unworn, unwashed, and in its original condition.
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Include all original tags and packaging.
How to Request a Refund
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Contact our support team at support@kingsapparel.com within 7 days of delivery.
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Include your order number, a brief description of the issue, and photos showing the defect or incorrect item.
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Our team will review your case and provide a prepaid return label (Kings Apparel covers the return shipping cost).
Refund Process
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Once the returned item is received and inspected, we’ll notify you about the approval of your refund.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Shipping fees from the original order are non-refundable, except in cases of incorrect or defective items.
Exclusions
We do not accept returns or refunds for:
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Items purchased on sale or marked as final.
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Products showing signs of wear, washing, or misuse.
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Returns requested after 7 days of delivery.
Need Help?
If you have any questions about your return or refund, reach out to us at support@kingsapparel.com our team will be happy to assist.